Legal Action Taken Against Samsung, Oppo for Preloading Smartphones with Unwanted Applications
With the emergence of Android market, a few smartphone makers have been panned for pre-installing mobile apps, together with their skins that basically runs on the top of the original Android interface built by Google Inc.
These type of applications are mostly called bloatware. Even though these apps come with a lot of features but at the cost of RAM and disk space. Bloatware takes a lot of RAM and disk space to install and run.
Giants like Sony, Samsung and HTC have been heavily criticize for launching phones with pre-installed apps without letting buyer know about it.
As, reported by The Verge in March Samsung flagship S6 came with 3 Microsoft applications. These apps created by Microsoft are bundled into a folder called “Microsoft app” which you will find on the home screen of your smartphone.
The Galaxy S6 comes with its own Skype, OneDrive, an online storage and a communication app. These app are a direct completion to all the apps which come with Android by default. To be precise, the galaxy S6 comes with more than one of these apps out of the box which is a waste of both RAM and space.
While U.S customers cared little for these apps, but in China a consumer rights group is taking Samsung Electronics and Oppo to court. Two cases filed by Consumer Rights Protection Communication are in a view that these two companies are selling smartphones with pre-installed apps. The problem with these apps is either that are can be uninstalled or are very hard to remove.
The disclosed lawsuits also said that both companies failed to inform consumers about the pre-installed applications which is a violation of the consumer’s right to know.
The bloatware problem is also present in other manufactures, but Samsung and Oppo were picked after the commission did its research in the market. Samsung and Oppo have a greater number of bloatware as compared to other manufacturers and these apps were not mentioned in the packaging of the smartphones.
The Chinese consumer group want the court to form ruling which will make sure that consumers are informed about all the apps which come preloaded with the smartphone and should also provide consumers methods to remove these apps if they want to.
People were not really fond of all those applications which came pre-installed on Galaxy S3 and S4 to the extent that people spent “very little time” on them. Even the company’s own messaging, music and highly publicized voice activated applications were scarcely used according to a research published by Strategy Analytics in 2014, as reported by the Wall Street Journal.
The report also suggested that on average owners of Samsung smartphones only spent just 7 minutes a month on the wide range of apps provided by Samsung. While 140 minutes were spent on Play Store, YouTube and Google search which are created by Google.